CAREERS
UNITED STATES
Marketing Coordinator (Fixed-Term)
Supporting the Marketing team, this role will assist in the coordination of PR loans, influencer partnerships, and event production, while also supporting day-to-day Marketing operations. Additionally, this role involves collaboration with global teams on digital communications and supporting Sales and Wholesale teams. The position requires strong organizational skills, attention to detail, and the ability to manage ad hoc cross-departmental projects. This is a full-time non-exempt (hourly) role with a fixed-term, covering for maternity leave.
Key Responsibilities
- Provide overall support to the Global Marketing team workflow processes within PR, Print Advertising, Email Communication, Social and Digital.
- Oversee PR loans including the distribution and coordination of rugs, collateral, merchandising and managing of PR clippings.
- Oversee production of printed marketing collateral.
- Assist in compiling monthly/event-based post-reports.
- Assist with management of influencer partnerships.
- Assist with the production of large- and small-scale events and photographic and video shoots (pre-production and occasionally on-site) including vendor management, budgeting, logistics, creative production, and execution.
- Assist with ad-hoc social media content capture.
- Assist in inputting creative tasks and briefing into Asana.
- Collaborate with global team to assist with production of EDMs according to Communications Calendar.
- Provide support to Sales and Wholesales teams.
- Track and reconcile marketing expenses, invoices, and charges to support budget management.
- Track ongoing marketing projects, priorities, and outstanding action items, ensuring timely follow-up, clear communication, and alignment across the team.
- May may require lifting of both samples and full-size rugs with assistance.
About You
- Bachelor’s degree in Business, Marketing or Communication
- 2-3 years experience in a Marketing or similar role
- Proficiency in Microsoft 365 apps (Outlook, Word, PowerPoint, Excel)
- Exceptional communication skills – written, verbal and interpersonal
- Organized, proactive and high attention to detail
- Strong interpersonal and administrative skills
- Collaborative team player who works well in a team setting and across departments
- Thrives on balancing multiple priorities
- Experience with Klaviyo a plus
- Experience with design software such as InDesign, Canva, or Figma a plus
- Experience or interest in the interiors space
EXPRESSIONS OF INTEREST
We would still like to hear from you.
Please email careersusa@armadillo-co.com and include:
- Your resume
- The type of role you are looking for
- What you are passionate about
- Why you would like to work at Armadillo
AUSTRALIA
Account Manager - NSW
We are seeking a dynamic and relationship driven Account Manager to join our NSW team, combining a mix of showroom based client engagement, with external relationship management managing a portfolio of clients across Sydney, North Shore & Northern Beaches.
As Account Manager, you will build strong relationships across the Architecture & Design community, connecting with designers, architects, and trade professionals, delivering compelling product and brand presentations, nurture existing accounts, identify new business opportunities, and providing exceptional client service and territory management to support continued growth.
Key Responsibilities
- Enhance sales through exceptional customer service—position Armadillo as the industry’s preferred brand by strategically managing relationships with new and existing customers.
- Responsible for maintaining existing relationships and fostering the development of new leads.
- Drive sales by cultivating new customer relationships and identify and leverage business development opportunities with a personalized approach.
- Establish and grow trade sales.
- Perform administrative tasks including quoting, order processing and weekly activity reporting with the support of the sales team.
- Deliver brand and product presentations and manage customer inquiries to enhance sales and service quality.
- Research and engage with new customer leads, fostering solid connections and relationships.
- Complete face-to-face meetings across key locations to build brand awareness, foster new relationships, educate clients on products and create new business opportunities.
- Stay informed about industry news, business information and changes, product details, competitor analysis, and related micro and macro impacts.
- Continue building upon a book of active and engaged clients whilst also seeking out new connections and contacts to expand our database and build brand awareness.
- Manage customer inquiries, both in the showroom and externally.
- Monitor orders and invoices and manage payment follow-ups to ensure smooth transaction processes.
- Maintain the customer database with the support of the Sales Support team.
- Report on sales and engagement performance against KPIs to track and drive success.
- Work closely with design and operation teams to ensure that customer feedback is integrated into projects.
- Attend and represent the company at industry events, trade shows, and networking functions to enhance brand visibility and stay connected to key players in the market.
- Prepare tailored presentations, proposals, and quotations for clients based on their unique needs and specifications, enhancing customer satisfaction and closing opportunities.
- Manage and oversee projects from the initial lead generation phase to post-sale follow-up, ensuring seamless execution and client satisfaction.
About You
- Proven experience in a trade Account Management role with responsibility for sales growth and business development, preferably within the home décor or textiles industry.
- Impactful presentation and communication skills, with the ability to engage and influence clients with varying familiarity with the brand.
- A highly organized and structured approach, with the ability to plan client visits, presentations, outbound sales activity and in-office time in advance, while remaining responsive and accessible.
- Experience with HubSpot or a similar CRM to generate quotes, process orders and manage customer databases.
- Ability to monitor and report on sales performance against KPIs.
- Ability to build and maintain authentic relationships with clients and colleagues and actively listen to client needs and feedback.
- A natural problem solver who resolves issues efficiently - agility and initiative are a must.
- A full and current NSW driver’s license and a willingness to travel.
APAC Sales Coordinator
We are seeking an APAC Sales Coordinator to support the growth of our sales function across the region. Reporting to the APAC Regional Director, you will work closely with our Sales and Marketing teams to strengthen client relationships and ensure seamless execution.
This is a varied, hands-on role that requires someone who is highly organized, detail-oriented and proactive in their approach. Based at our Surry Hills head office and showroom, you’ll be the go-to support for a team partnering with leading architects, designers and trade professionals, helping deliver the exceptional experience our clients expect from Armadillo. You’ll gain broad exposure across sales, marketing, events and operations, and grow your career alongside a passionate and supportive team.
Key Responsibilities
- Partner with the APAC Sales team to achieve sales objectives, coordinating day-to-day sales support and delivering an exceptional customer experience.
- Manage quoting, rug samples and returns, and claims, ensuring seamless communication between clients, the sales team and other departments.
- Oversee orders, invoices and payment follow-ups to ensure every transaction runs smoothly.
- Act as the HubSpot lead for the APAC Sales team, maintaining accurate customer records and supporting pipeline administration and CRM best practice.
- Support brand and product presentations and respond to client inquiries in the showroom and beyond.
- Coordinate and deliver industry events alongside the Marketing and Sales teams, from logistics and product loans to on-the-day execution.
- Provide leave cover for Account Managers and support on the showroom floor during busy periods.
- Assist the APAC Regional Director and APAC Marketing Manager with reporting, client and team gifting, and administrative projects.
About You
- Experience in sales support, coordination or administration, ideally within home décor, textiles or interiors.
- A genuine love of organization, with an eye for detail that keeps databases clean and samples on track.
- Hands-on experience with HubSpot or a similar CRM, and a belief that good data makes for great sales.
- Confidence juggling competing priorities across multiple people, locations and deadlines without dropping the ball.
- A warm, clear communicator who’s comfortable supporting clients and presenting the brand.
- The initiative to spot where help is needed and step in before being asked.
- A calm, solutions-focused approach and a real team-first attitude.
EXPRESSIONS OF INTEREST
We would still like to hear from you.
Please email georgia.roberts@armadillo-co.com and include:
- Your resume
- The type of role you are looking for
- What you are passionate about
- Why you would like to work at Armadillo